AskNicely Steps on the Accelerator with Sales & Marketing Investments After $32M Series B Round

AskNicely, a frontrunner in buyer expertise software program for service companies, is happy to report on its continued speedy development, with new funding and strategic new hires supporting its mission to repair frontline work.

In addition to $32 million just lately raised in Series B funding, AskNicely has chosen Robert Galop as international advertising chief, John Ragsdale as international gross sales chief, and Fabian Eckstrom-French as head of enterprise growth. The substantial infusion of economic assets mixed with an elite staff of software program and expertise veterans paves the way in which for AskNicely to additional speed up gross sales and start increasing its community of expertise and consulting companions for its Frontline Success Platform.

“We are putting this latest round of funding to good use by leveling up our capacity to reach more companies and build new partnerships,” says AskNicely Founder and CEO Aaron Ward. “The addition of Robert, John, and Fabian is already having a positive impact on AskNicely, our customers, and our growing ecosystem of like-minded partners and experts. Under their leadership this year, we have already connected thousands of experts, business leaders, and operators through our Frontline Experience Summit and Frontline Magic Community, and we are helping businesses build the case for Customer and Employee Experience investments through our ground-breaking research and customer success stories.”

Galop brings greater than 20 years of hands-on expertise throughout advertising, product growth, and product administration for high-growth expertise and SaaS innovators. Ragsdale beforehand labored for Lucidpress, holding senior-level roles targeted on enterprise planning, gross sales, buyer satisfaction, and gross sales administration. Eckstrom-French is a strategic enterprise growth chief with a few years of expertise serving to expertise firms obtain speedy development by strategic alliances and companion ecosystems.

“The traditional approach to customer and employee experience is broken, and it’s holding back companies and their employees,” provides Ward. “By getting customer feedback directly into the hands of their frontline teams, and by strengthening communication and relationships between leaders and their frontline employees, our customers are seeing rapid improvements in customer satisfaction, employee engagement, and revenue growth. We are thrilled to have the chance to impact more businesses with this new round of investment, and we are excited to begin building a deeper community of partners and experts who share our commitment to making frontline work awesome.”

About AskNicely

Founded in 2014, AskNicely is the Frontline Success Platform pioneer, connecting the dots between worker expertise, buyer expertise, and income development for service companies. The industry-leading cell platform delivers personalised teaching and motivation for frontline employees powered by real-time buyer suggestions, resulting in improved development from higher buyer expertise. AskNicely companies over 1,400 firms worldwide and has places of work within the United States, New Zealand, and the Netherlands.

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